Privacy Policy

Last updated:

This Privacy Policy explains how Alumnitor Tech Solutions Pvt. Ltd. (“Alumnitor”, “we”, “us”) collects, uses, shares, and protects information when you use our websites, products, services, and program registrations.

1) Information we collect

Contact & identity: name, email, phone/WhatsApp, role, institute/organization, city.
Program/product requests: your requirements, messages, demo/catalogue requests, support queries.
Usage data (basic): device/browser info, IP address, pages viewed, timestamps (for security/analytics).
Payments (if applicable): transaction identifiers and payment status from payment gateways (we do not store full card details).

2) How we use your information

To respond to enquiries, provide demos, catalogues, and onboarding support.
To register you for programs/sessions and issue certificates (when applicable).
To operate, improve, and secure our platforms and services.
To send service updates or important communications (you can opt-out of marketing messages).
To comply with legal obligations and prevent fraud/abuse.

3) Sharing of information

We share information only as needed:

With service providers (hosting, email, analytics, support tools) who process data on our behalf.
With program partners/trainers only when necessary to deliver a session (e.g., attendance lists, certificate names).
With institutions (schools/colleges/universities) for reporting, verification, or coordination.
For legal reasons if required by law, court order, or to protect rights/safety.

4) Cookies & analytics

We may use cookies or similar technologies to remember preferences, improve performance, and understand usage trends. You can disable cookies in your browser settings, but some features may not work properly.

5) Data retention

We retain information only as long as needed for business purposes (e.g., support, reporting, certificates) or as required by law.

6) Security

We use reasonable technical and organizational safeguards to protect data. No system is 100% secure, so we cannot guarantee absolute security.

7) Your choices & rights

Request access, correction, or deletion of your personal information (subject to legal requirements).
Opt out of marketing communications (service/transactional messages may still be sent).

8) Children’s privacy

For school programs involving minors, data is typically collected via the school/institution and handled as per institutional consent and policies. Parents/guardians can contact us for requests related to minor data.

9) Contact us

For privacy queries, write to: contact@alumnitor.com